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We're having trouble downloading documents and havent been able to get in touch with anyone in support. Is anyone else having this issue?

We're having trouble downloading documents and havent been able to get in touch with anyone in support. Is anyone else having this issue?

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nicoleweaver shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    I've emailed support numerous times over the past 4 weeks with no response. Very poor customer service.

  • nicoleweaver commented  ·   ·  Report

    We've been trying to get in touch with support over the phone and through email since JANUARY without a response.

    When we try to download a document, we receive an error message that says the file isnt found.

  • danielberrytn commented  ·   ·  Report

    I have been calling, emailing, and facebooking them since the 10th, without a single response.

  • Ben commented  ·   ·  Report

    What error exactly you have with the download documents, more detail will help us to find out the reason?

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